{"id":2195,"date":"2023-12-05T09:09:38","date_gmt":"2023-12-05T08:09:38","guid":{"rendered":"https:\/\/www.linx-it.com\/?p=2195"},"modified":"2024-04-18T16:19:27","modified_gmt":"2024-04-18T14:19:27","slug":"second-line-support","status":"publish","type":"post","link":"https:\/\/linx-it.com\/nl\/second-line-support\/","title":{"rendered":"Second-line support"},"content":{"rendered":"<p>Second-line support is more specialized and can solve more complex problems that require more time and expertise. This level of support relates to the specific software applications, especially certain functionality that is either not available or does not function as expected. Linx IT Solutions has a standard SLA with regard to its technical support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Second-line support is more specialized and can solve more complex  [&#8230;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-2195","post","type-post","status-publish","format-standard","hentry","category-glossary"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Second-line support - Linx IT Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linx-it.com\/nl\/second-line-support\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Second-line support - Linx IT Solutions\" \/>\n<meta property=\"og:description\" content=\"Second-line support is more specialized and can solve more complex [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/linx-it.com\/nl\/second-line-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Linx IT Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-05T08:09:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-18T14:19:27+00:00\" \/>\n<meta name=\"author\" content=\"NHWS\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"NHWS\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/\"},\"author\":{\"name\":\"NHWS\",\"@id\":\"https:\/\/linx-it.com\/nl\/#\/schema\/person\/e03d8fdaac3bcb85a81a397e43caad08\"},\"headline\":\"Second-line support\",\"datePublished\":\"2023-12-05T08:09:38+00:00\",\"dateModified\":\"2024-04-18T14:19:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/\"},\"wordCount\":56,\"publisher\":{\"@id\":\"https:\/\/linx-it.com\/nl\/#organization\"},\"articleSection\":[\"Glossary\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/\",\"url\":\"https:\/\/linx-it.com\/nl\/second-line-support\/\",\"name\":\"Second-line support - Linx IT Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/linx-it.com\/nl\/#website\"},\"datePublished\":\"2023-12-05T08:09:38+00:00\",\"dateModified\":\"2024-04-18T14:19:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/linx-it.com\/nl\/second-line-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/linx-it.com\/nl\/second-line-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/linx-it.com\/nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Second-line support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/linx-it.com\/nl\/#website\",\"url\":\"https:\/\/linx-it.com\/nl\/\",\"name\":\"Linx IT Solutions\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/linx-it.com\/nl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/linx-it.com\/nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/linx-it.com\/nl\/#organization\",\"name\":\"Linx IT Solutions\",\"url\":\"https:\/\/linx-it.com\/nl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/linx-it.com\/nl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/linx-it.com\/wp-content\/uploads\/2024\/04\/logo_linx_it_solutions_fc_300.png\",\"contentUrl\":\"https:\/\/linx-it.com\/wp-content\/uploads\/2024\/04\/logo_linx_it_solutions_fc_300.png\",\"width\":300,\"height\":128,\"caption\":\"Linx IT Solutions\"},\"image\":{\"@id\":\"https:\/\/linx-it.com\/nl\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/linx-it.com\/nl\/#\/schema\/person\/e03d8fdaac3bcb85a81a397e43caad08\",\"name\":\"NHWS\",\"sameAs\":[\"https:\/\/linx-it.com\"],\"url\":\"https:\/\/linx-it.com\/nl\/author\/nhws\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Second-line support - Linx IT Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/linx-it.com\/nl\/second-line-support\/","og_locale":"nl_NL","og_type":"article","og_title":"Second-line support - Linx IT Solutions","og_description":"Second-line support is more specialized and can solve more complex [...]","og_url":"https:\/\/linx-it.com\/nl\/second-line-support\/","og_site_name":"Linx IT Solutions","article_published_time":"2023-12-05T08:09:38+00:00","article_modified_time":"2024-04-18T14:19:27+00:00","author":"NHWS","twitter_card":"summary_large_image","twitter_misc":{"Geschreven door":"NHWS","Geschatte leestijd":"1 minuut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/linx-it.com\/nl\/second-line-support\/#article","isPartOf":{"@id":"https:\/\/linx-it.com\/nl\/second-line-support\/"},"author":{"name":"NHWS","@id":"https:\/\/linx-it.com\/nl\/#\/schema\/person\/e03d8fdaac3bcb85a81a397e43caad08"},"headline":"Second-line support","datePublished":"2023-12-05T08:09:38+00:00","dateModified":"2024-04-18T14:19:27+00:00","mainEntityOfPage":{"@id":"https:\/\/linx-it.com\/nl\/second-line-support\/"},"wordCount":56,"publisher":{"@id":"https:\/\/linx-it.com\/nl\/#organization"},"articleSection":["Glossary"],"inLanguage":"nl-NL"},{"@type":"WebPage","@id":"https:\/\/linx-it.com\/nl\/second-line-support\/","url":"https:\/\/linx-it.com\/nl\/second-line-support\/","name":"Second-line support - Linx IT Solutions","isPartOf":{"@id":"https:\/\/linx-it.com\/nl\/#website"},"datePublished":"2023-12-05T08:09:38+00:00","dateModified":"2024-04-18T14:19:27+00:00","breadcrumb":{"@id":"https:\/\/linx-it.com\/nl\/second-line-support\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/linx-it.com\/nl\/second-line-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/linx-it.com\/nl\/second-line-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/linx-it.com\/nl\/"},{"@type":"ListItem","position":2,"name":"Second-line support"}]},{"@type":"WebSite","@id":"https:\/\/linx-it.com\/nl\/#website","url":"https:\/\/linx-it.com\/nl\/","name":"Linx IT Solutions","description":"","publisher":{"@id":"https:\/\/linx-it.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/linx-it.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/linx-it.com\/nl\/#organization","name":"Linx IT Solutions","url":"https:\/\/linx-it.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/linx-it.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/linx-it.com\/wp-content\/uploads\/2024\/04\/logo_linx_it_solutions_fc_300.png","contentUrl":"https:\/\/linx-it.com\/wp-content\/uploads\/2024\/04\/logo_linx_it_solutions_fc_300.png","width":300,"height":128,"caption":"Linx IT Solutions"},"image":{"@id":"https:\/\/linx-it.com\/nl\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/linx-it.com\/nl\/#\/schema\/person\/e03d8fdaac3bcb85a81a397e43caad08","name":"NHWS","sameAs":["https:\/\/linx-it.com"],"url":"https:\/\/linx-it.com\/nl\/author\/nhws\/"}]}},"_links":{"self":[{"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/posts\/2195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/comments?post=2195"}],"version-history":[{"count":1,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/posts\/2195\/revisions"}],"predecessor-version":[{"id":4093,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/posts\/2195\/revisions\/4093"}],"wp:attachment":[{"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/media?parent=2195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/categories?post=2195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/linx-it.com\/nl\/wp-json\/wp\/v2\/tags?post=2195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}