{"id":2195,"date":"2023-12-05T09:09:38","date_gmt":"2023-12-05T08:09:38","guid":{"rendered":"https:\/\/www.linx-it.com\/?p=2195"},"modified":"2024-04-18T16:19:27","modified_gmt":"2024-04-18T14:19:27","slug":"second-line-support","status":"publish","type":"post","link":"https:\/\/linx-it.com\/de\/second-line-support\/","title":{"rendered":"Second-line support"},"content":{"rendered":"<p>Second-line support is more specialized and can solve more complex problems that require more time and expertise. This level of support relates to the specific software applications, especially certain functionality that is either not available or does not function as expected. 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